Why Would I Buy from Sawdust Supplies?
Built by tradespeople. Backed by experience. Focused on quality. Sawdust Supplies was created with one simple goal: to provide reliable tools, accessories, and shop essentials that hold up in real-world use. We source practical, no-nonsense products for woodworkers, contractors, and hands-on builders who care about results. Dependable products, clear information, and honest service.
Which payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, PayPal, and Shopify Payments.
Do you offer a Price Match Guarantee?
Yes. If you find the same product at a lower price from another authorized dealer, contact us at support@sawdustsupplies.com with a link to the competitor listing. Once we verify the pricing, we will match it, no questions asked.
How long does shipping take?
Orders typically arrive within 7-10 business days depending on your location. Large machinery may take longer.
How much does shipping cost?
Shipping costs vary based on the product, destination, and delivery requirements. Final shipping charges are calculated at checkout or provided as a freight quote before fulfillment. Additional services such as liftgate or residential delivery may incur extra fees.
How will my order be shipped?
Items ship UPS/FedEx ground, or by LTL Freight. Any item under 100-150 lbs. ships standard ground; larger orders ship on pallet via LTL Freight. Freight deliveries are curbside; drivers do not bring items inside.
Do you ship internationally?
At this time, we only ship within the United States. We apologize for any inconvenience.
Can I track my order?
Yes, once your order ships, we'll provide a tracking number via email.
Is the product I'm interested in still in stock?
Yes! Unless an item is explicitly marked as "Out of Stock", it is available. If unavailable longer than indicated, we will notify you.
Are your woodworking machines safe for beginners?
Our machines are designed with safety features, but we always recommend reading the user manual and wearing protective gear.
Do the machines come fully assembled?
Most machines require minor assembly. Detailed instructions are included with every product.
Can I request custom machines or upgrades?
Yes. Contact us with your requirements and we'll provide a quote.
Do you sell replacement parts?
Yes, replacement parts are available for all our machines. Contact us with your machine model.
Is there a warranty?
Yes. All of our products come with the manufacturer warranty. See our Refund & Warranty Terms page for full details.
What if I want a product you don't carry?
Reach out to us at support@sawdustsupplies.com or call (973) 319-8415 and we'll do our best to source it for you.
What is your return policy?
Please refer to our Refund & Warranty Terms page for full details on returns, exchanges, and warranty coverage.
Do you accept returns?
Yes. Contact us directly to start the return process.
What is your Cancellation Policy?
Contact us immediately to cancel. Cancellations before order processing receive a full refund. Orders canceled after shipment are subject to return shipping costs. See our Returns Policy for full details.
What if my product is damaged?
Inspect packaging on arrival. If damaged, make note of it when signing for delivery and contact us within 48 hours at support@sawdustsupplies.com and we will make it right.
What happens after I place an order?
You will receive a confirmation email immediately with your order details. We will then begin preparing your product for shipment. For accurate lead times, refer to the individual product pages.
Email us at support@sawdustsupplies.com or call (973) 319-8415 Mon-Fri 7AM-5PM EST.